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Terms & Conditions

1. Terms and acceptance

By accessing and using this website (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Use between Deos Solutions LTD (Doctor Idea) and you, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local and international laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site and must discontinue use immediately. The materials contained in this website are protected by applicable copyright and trademark law. Deos Solutions LTD (Doctor Idea) may change these terms at anytime by updating this page.

2. Intellectual Property Rights/ Use license

The materials provided on this Site is held by Deos Solutions LTD (Doctor Idea). The material provided on this Site protected by law, including without limitation.

None of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the permission of Deos Solutions LTD (Doctor Idea) unless permitted.

Permission is granted to you to download and use the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.

You are not granted permission to modify or copy the materials, use the materials for any commercial purpose, or for any use in public (commercial or non-commercial, attempt to disassemble or reverse engineer any software contained on the Doctor Idea’, remove any copyright or other notations from the materials.

This permission shall automatically terminate if you violate any of these restrictions and may be terminated by Deos Solutions LTD (Doctor Idea) at any time. Upon termination of your permission, you must destroy any downloaded materials in your possession whether in electronic or printed format. Doctor Idea reserves the right to terminate your account at any time for any reason.

3. Payments and Cancelling

You agree to pay the fees, in such amount as specified during registration, in full prior to any obligation of Doctor Idea to perform under this Agreement. You further agree that, upon registering for the services through the Site, you authorize Doctor Idea to charge your method of payment (e.g. bank card) for the fee on each anniversary of your registration date. Payment of the fees shall be in such amounts and at such times as set forth by Doctor Idea through information provided to you and as authorized through the sign-up and registration process. Your account and access to the services provided via the Site may be suspended or frozen in the event of non-payment of applicable fees. You represent and warrant to Doctor Idea that your payment information is accurate and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur.

Doctor Idea keeps the right to charge the fees in front for upcoming month. If you don’t want to use our service from the next month in terms of cancelation you can cancel your plan prior your next charge through your login account. Failing to do that treats your plan as active. Doctor Idea reserves the right to change our pricing and offerings at any time without prior notice.

Automatic Subscription Renewals: To ensure uninterrupted service, we'll automatically bill you for our Services from the date you submit your subscription and on each renewal period afterwards until cancellation. Your renewal period will be equal in time to the renewal period of your current subscription. For example, if you're on a monthly subscription plan, each billable renewal period will be for one (1) month. We’ll automatically charge you the applicable amount using the payment method you have on file with us.

Taxes: All fees are exclusive of applicable national, provincial, state, local or other taxes (“Taxes”), unless explicitly stated otherwise. You're responsible for all applicable Taxes, and we'll charge Taxes in addition to the fees for the Services when required to do so. If you're exempt from Taxes, you must provide us with valid tax exemption documentation. We reserve the right to determine if the documentation provided is valid. Tax exemption will, provided we’re satisfied its valid and applicable, only apply from and after the date we receive such documentation.

4. Refunds

We offer 14 days refund policy to ensure you have the opportunity to test Doctor Idea out risk-free. Beyond the 14 day, there are no refunds for partial subscription plans under any circumstance, including unused time on a plan. In order to qualify for refund policy you: Create at least 1 project within our platform providing as much detail as possible within the design request form. Must give comments / feedback and allow designer at least 2 attempts to get your proposed design right.

Your are not eligible for a refund if:

You APPROVE any project or request or download source final files.

5. Disclaimer of Warranties

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Deos Solutions LTD (Doctor Idea), including our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

6. User Registration

You may be required to register with the Site in order to use our software and services. You agree to keep your password confidential and will be responsible for all use of your account and password.

7. Governing Law

Any claim relating to Doctor Idea web site shall be governed by the laws of the European Union without regard to its conflict of law provisions.

8. Revisions and data errata

The materials appearing on Doctor Idea web site could include technical, typographical, or photographic errors. Doctor Idea does not warrant that any of the materials on its web site are accurate, complete, or current. Doctor Idea may make changes to the materials contained on its web site at any time without notice. Doctor Idea does not, however, make any commitment to update the materials.

9. Links & Networks

Doctor Idea has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Doctor Idea of the site. Use of any such linked website is at the user’s own risk.

10. Ownership and Indemnification

You own all graphics and files we create during any month paid in full. You agree that any materials provided to are proofed and approved to be used in your designs and are not owned or trademarked by a different entity. You are responsible that any materials provided can be legally used in our designs. We are not liable for the materials you provide as it pertains to license or trademark issues and you represent to Doctor Idea that all materials provided do not infringe on the intellectual property rights of third parties.

You agree to indemnify, defend and hold harmless Deos Solutions LTD (Doctor Idea) and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

12. Confidentiality

All communication between you and any Doctor Idea representative are held confidential. We uphold confidentiality in all communication regarding your brand and business. We will only communicate to those who have been authorized on your account and will not share any information provided with anyone outside our organization, subject to our Privacy Policy.

13. Sample work

By default, you agree to provide Doctor Idea with a non-exclusive right and license to publish your work in our portfolio, social media or other communication efforts. If you would like to revoke this right, please notify our team in writing to info@doctoridea.co

14. Creative rounds

A creative round is a measurement of creative output and what we are able to accomplish in a creative round depends on the complexity and total volume of your requests. How much can be created depends on many factors including, but not limited to the type of plan, the volume of requests, and the complexity of requests.

A creative round begins when the request or revision is assigned to our team through Design Request Form. Requests or revisions will not be assigned if they are unclear, vague or missing required assets and information. We will make every attempt to deliver a request according to your timelines, however there is no guarantee.

15. Delivery Output

You may submit as many design requests as you would like to and all requests will be stored on our software and prioritized in order of arrival. You can always re-arrange your priority projects through your login account. Our team will work on one design at a time for you including revisions unless your plan states differently. In order for us to move onto the next project, your current project must be fully completed and approved before we can move onto the next project.

Based on your subscription plan you will receive first design options be either in 24 or 48 hours. However, this might not be applied to all projects and really depends project complexity. In such a case your designer will inform you personally.

16. Offers & Promotions

You can only benefit from one promotion at a time, you cannot combine two or more promotions simultaneously.

17. Digital Millenium Copyright Act (DMCA)

Act (DMCA)

In the event materials are made available to this Site by third parties not within our control, we are under no obligation to, and do not, scan such content for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others. It is our policy not to permit materials known by us to infringe another party’s copyright to remain on the Site. If you believe any materials on the Site infringe a copyright, you should provide us with written notice that at a minimum contains:

  • A statement that you have read and understood this DMCA process;
  • Identified relevant work or material;
  • Explain possible remedies;
  • Provide your contact information; and
  • Include your physical or electronic signature.

We may make certain information available provided by third parties relating to these Services. This information is provided as a guide and as entertainment purposes only and should not be interpreted as a recommendation. Use of these Services does not replace consultations with professionals. As information is constantly updated some information may be out of date from time to time. You agree that all risk associated with the use of, or reliance on, any of the information rests with you. Further you agree that we and our suppliers shall not be liable, directly or indirectly in any way for any loss or damage of any kind as a result of your use of these Services.

18. Review the knowledge base

Finally, you agree that you’ve reviewed and understand the content within our knowledge base outlining details on how our tool works and its scope of service.

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